Reception and Administration Officer
Core
First point of contact for residents, families, and staff, providing reception, administration, and roster coordination support for an aged care village.
Role type
Reception and Administration Officer (Rostering)
Builds
Welcoming front-desk experience and efficient operational processes for an aged care retirement living facility.
Domain
Aged care / Retirement living
Deliverable
dashboards & analysis
Required skills
Reception duties, customer service, roster management, data entry, Microsoft Office, document preparation, filing, admissions support
Preferred skills
Experience with roster management systems, aged care/healthcare background, Certificate III in Business Administration
Responsibilities
Greeting residents, families, visitors, and staff; managing incoming calls and correspondence; assisting with staff rosters and shift adjustments; supporting resident admissions; maintaining records and databases; coordinating administrative support across departments.
Seniority
Mid-level, hands-on IC