Senior Accounts Receivable Officer
Core
Manage billing and collections for resident accounts in an aged care organization, focusing on resolving overdue balances through empathetic communication and payment plans.
Role type
Senior Accounts Receivable Officer (B2C Collections)
Builds
Payment plans and collections for resident accounts
Domain
Aged care / Not-for-profit finance
Deliverable
client delivery
Required skills
B2C collections, phone and in-person negotiation, financial reconciliation, payment processing, contract management, Excel proficiency
Preferred skills
Epicor system experience, driver's licence, experience in education, NDIS, or home care
Responsibilities
Manage collections across resident accounts by phone and in person, process monthly charges and refunds, reconcile cash receipts to bank statements, maintain bond and loan registers, meet with families at village sites
Seniority
Senior, hands-on IC