ICT Change and Communications Analyst
Core
Design, develop, and deliver change and communications strategies to support the adoption of high-impact IT initiatives and operational changes.
Role type
Change and Communications Analyst
Builds
Change management plans, communication strategies, stakeholder engagement activities, and business readiness support for IT projects.
Domain
Public sector / Information Technology / Change Management
Deliverable
product features
Required skills
Change management strategy design, stakeholder engagement, impact assessment, communication planning, training delivery, business readiness evaluation, intranet content management, trend analysis, compliance with privacy and ethical standards
Preferred skills
Relationship building across diverse teams, collaboration with senior management, adapting to complex environments
Technologies
Intranet platforms, project management frameworks
Responsibilities
Design and deliver multifaceted change and communications activities; assist in implementing change aspects including stakeholder assessment and training; consult with stakeholders to incorporate needs into strategies; analyze change tactics to aid future planning; update agency intranet pages; monitor trends to identify target audiences; ensure compliance with confidentiality and privacy legislation.
