Customer Delivery Supervisor
Core
Oversee daily aircraft catering logistics, ensuring meals, equipment, and supplies are delivered safely, accurately, and on time to support inflight dining experiences.
Role type
Senior IC customer delivery supervisor (aviation logistics)
Builds
Inflight catering services for commercial airlines
Domain
Aviation / Inflight Catering
Required skills
Team leadership, rostering and workforce planning, operational scheduling, safety compliance, incident investigation, vehicle operations monitoring, corrective action implementation
Preferred skills
Experience in airline operations, logistics, transport, or high-volume operational environments, ability to lead and develop teams, strong communication and problem-solving skills
Technologies
None stated
Responsibilities
Lead daily Customer Delivery operations and ensure on-time aircraft servicing; Coordinate operational teams to meet service, safety, and customer requirements; Manage rostering, workforce planning, and labour utilisation; Conduct team briefings and support performance, training, and development activities; Monitor vehicle operations, maintenance compliance, and safe driving practices; Investigate delays, incidents, and operational issues, implementing corrective actions
Seniority
Senior, hands-on IC