Logistics Supervisor
Core
Oversee end-to-end daily handover from fulfillment to last-mile delivery, ensuring on-time dispatch and resolving operational issues.
Role type
Logistics Supervisor (shift lead)
Builds
Last-mile delivery operations for a chef-to-consumer meal marketplace
Domain
Food delivery / Logistics
Deliverable
product features
Required skills
Logistics operations management, team supervision, real-time decision-making, data analysis, 3PL coordination, route optimization, incident resolution, audit compliance
Preferred skills
Pallet jack operation, Google Sheets proficiency, Tableau familiarity
Technologies
Tableau, Google Sheets, Slack, internal logistics systems
Responsibilities
Supervise and direct the Logistics team during shifts; Monitor team performance and hold members accountable to daily execution standards; Prepare end-of-shift reports covering key metrics, incidents, and resolutions; Adjust and push driver pickup times to optimize delivery window performance; Oversee cart-to-truck and pallet-to-truck loading; Track middle-mile truck arrivals to ensure on-time dispatch; Troubleshoot driver issues in real time, including scanning problems and missing/damaged bags; Define and manage pickup schedules for 3PL partners; Complete and enforce the daily audit checklist to confirm handover readiness.
Seniority
Mid-level, hands-on IC
