Operations Supervisor
Core
Oversee fulfillment operations for a food delivery platform, ensuring accurate and timely picking, packing, and preparation of orders in a cold storage environment.
Role type
Operations Supervisor (Fulfillment/Warehouse)
Builds
Ready-to-eat meals from chefs delivered to customers' homes
Domain
Food delivery / Logistics
Deliverable
product features
Required skills
Team management, operational oversight, troubleshooting, SOP enforcement, inventory counting, scheduling, labor utilization, equipment operation (pallet jack/PIT), cold storage safety
Preferred skills
Proficiency in Google Sheets, familiarity with Tableau, Slack, Geneva, Gmail
Technologies
Tableau, Google Sheets, Slack, Geneva, Gmail
Responsibilities
Supervise pick-and-pack operations in a freezer; monitor order progress; troubleshoot operational issues; provide instructions to team members; address team concerns; train team on cold storage safety; track order progress and team metrics; prepare end-of-shift reports; ensure quality standards before dispatch; operate pallet jack and PIT equipment.
Seniority
Mid-level, hands-on IC