IT Service Management Coordinator ANZ
Core
Provide Level 1-3 IT support and maintain Microsoft technologies, cloud platforms, and infrastructure to ensure system stability and performance for Essity's ANZ operations.
Role type
IT Service Management Coordinator (Level 1-3 Support)
Builds
IT infrastructure services, Microsoft 365 environments, Azure cloud capabilities, and disaster recovery systems
Domain
IT Operations / Cloud Infrastructure
Required skills
Microsoft 365 administration, Azure cloud management, infrastructure support, networking, change management, disaster recovery planning
Preferred skills
Microsoft certifications, experience in regional or global IT environments
Technologies
Microsoft 365, Exchange Online, Teams, SharePoint, OneDrive, Azure
Responsibilities
Provide Level 1-3 support across infrastructure, networking, and end-user technologies; Support and maintain Microsoft technologies; Assist with Azure cloud environments and disaster recovery; Partner with IT teams to deliver projects and upgrades; Support change management activities; Identify opportunities to improve system performance and operational efficiency
Seniority
Mid-level, hands-on IC