Consultant - Software Implementation (Remote)
Core
Partner with life sciences customers to implement and support Veeva Vault CRM solutions, ensuring they leverage AI capabilities to streamline processes and facilitate HCP relationships.
Role type
Senior implementation consultant (CRM)
Builds
Vault CRM platform configurations, user setups, and post-go-live support
Domain
Life Sciences / Healthcare / CRM
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
CRM solutioning, application build and deployment, project management, stakeholder communication, technical troubleshooting, process standardization
Preferred skills
Life sciences industry experience, pharmaceutical/biotechnology customer background, CRM domain expertise
Technologies
Veeva Vault CRM, AI tools
Responsibilities
Lead discovery workshops to align solutions with client requirements, articulate complex concepts to varying audiences, plan and manage application build/test/deploy activities, monitor interdependencies between workstreams, establish project deliverables and process standards, plan and execute ongoing support and application changes after go-live
Seniority
Senior, hands-on IC