Оператор контактного центра, Нижний Новгород
Core
Answering and routing incoming calls, gathering additional information, making outbound calls, and transferring calls within the center and to external functions.
Role type
Contact center operator
Builds
Call handling and information gathering services
Domain
Customer service / Telecommunications
Deliverable
client delivery
Required skills
Call routing, Outbound calling, Call transfer, MS Office proficiency
Responsibilities
Answering and routing incoming calls, Gathering additional information, Making outbound calls, Transferring calls internally and externally
