Telefonist (m/w/d) Autohaus
Core
Handling incoming calls, recording requests, and routing them to the appropriate contact person or department for a car dealership.
Role type
Customer service telephone operator (via careerplan.io/jobs/2663694-telefonist-mwd-autohaus-at-autohaus-bleker-gmbh)
Builds
Customer service interactions and call handling
Domain
Automotive retail
Required skills
Telephone communication, customer service, organizational tasks, computer applications, German (C1 level)
Responsibilities
Answering and processing incoming calls, recording requests and forwarding them to the responsible person or department, ensuring friendly and service-oriented telephone communication, providing prospective support to the service team by occasionally covering the customer service role, providing prospective support in order preparation for the workshop
