Customer Support Executive

Shah Alam, Selangor, MYS, 40200Full-time2026-11-09 → 2026-11-10

Core

Support commercial operations for Eaton Aero Services by managing customer relationships, pricing strategies, and contract administration within the Aerospace MRO sector.

Role type

Senior IC commercial operations executive

Builds

Commercial strategies, pricing models, and customer contracts for aerospace MRO clients

Domain

Aerospace MRO (Maintenance, Repair, Overhaul)

Required skills

Customer relationship management, pricing strategy, contract negotiation, market trend analysis, financial modeling, SAP/Oracle proficiency, data visualization (Power BI), sales forecasting

Preferred skills

Multilingual communication (Thai, Korean), complex process implementation

Responsibilities

Manage customer relationships and address concerns, establish competitive pricing models, negotiate and manage customer/supplier contracts, analyze market trends and competitor activities, prepare sales forecasts and performance reports, coordinate with internal teams for product/service delivery, identify new business opportunities, track KPIs, oversee commercial functions in the Commercial Manager's absence

Seniority

Mid-Senior, hands-on IC

About Eaton

Eaton is a power management company made up of over 92,000 employees, doing business in more than 175 countries. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours.