Claims Agent
Core
Handle customer insurance claims for life portfolios while liaising with external stakeholders and re-insurance groups to obtain and provide insurance information and certification.
Role type
Claims Agent
Builds
Insurance claims resolution and customer service interactions
Domain
Insurance / Life portfolio
Deliverable
client delivery
Required skills
complaint and conflict handling, empathetic communication, analytical ability, attention to detail, organizational skills
Preferred skills
insurance or claims background
Responsibilities
Address customer claims in a timely manner, manage procedural requirements, liaise with external stakeholders and re-insurance groups regarding policies, claims, and premiums, provide insurance information and certification.
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