Service Now Developer (rola projektowa)
Core
Developing, configuring, and customizing ServiceNow ITSM applications, workflows, and automation for enterprise clients.
Role type
ServiceNow Developer (Project-based)
Builds
ServiceNow ITSM modules, integrations with external systems, and automated test frameworks.
Domain
IT Service Management (ITSM) and IT Operations Management (ITOM)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
ServiceNow platform development, JavaScript, Glide API, API integration, web services, DevOps tools (Git, Jenkins, CI/CD), Agile methodologies, ServiceNow architecture, ACLs, performance optimization, regression testing
Preferred skills
ServiceNow Certified Application Developer (CAD), Certified Implementation Specialist (CIS), ITIL 4 Foundation, AI/automation tools
Technologies
ServiceNow, JavaScript, Glide API, Git, Jenkins, CI/CD pipelines
Responsibilities
Designing and building ServiceNow modules (Incident, Problem, CMDB, Change, Portal, Knowledge, ITOM), implementing external system integrations, writing clean and documented code, conducting code reviews, managing developer aspects of new feature deployments, creating technical documentation, developing ATF scripts for testing, troubleshooting and optimizing configurations, collaborating in Agile environments
Seniority
Mid-level, hands-on IC
