Danish speaking - Customer Service (inc relocation to Malta)
Core
Danish-speaking customer service representative supporting Danish and English-speaking customers via email, chat, and phone, with responsibilities including account management and translating campaign texts to Danish.
Role type
Customer Service Representative (iGaming)
Builds
Customer support interactions and translated marketing materials for Betsson's iGaming platforms
Domain
iGaming / Online Betting
Deliverable
client delivery
Required skills
Danish (fluent), English (fluent), Microsoft Office proficiency, multi-tasking, time management
Preferred skills
Previous customer service experience, face-to-face service experience, iGaming industry experience
Responsibilities
Assist Danish and English-speaking customers via email, chat, and phone; Handle customer accounts; Translate campaign texts and surveys to Danish; Collaborate with the team to achieve customer satisfaction targets and KPIs
Seniority
Individual Contributor