Whatever Whenever Agent
Core
Deliver exceptional guest service and curate unique, memorable experiences for guests at W Sydney hotel.
Role type
Guest Service Agent (Whatever Whenever Agent)
Builds
Memorable guest stays and personalized service experiences
Domain
Luxury hospitality
Deliverable
product features
Required skills
Guest service, operational procedures, cash handling, reporting, communication, problem-solving, flexibility
Preferred skills
Charisma, humor, local knowledge, luxury service mindset
Technologies
Payment processing systems, reporting tools
Responsibilities
Manage daily operations of the Whatever Whenever Department, assist guests throughout their stay, process payments and guest calls, run daily arrival/departure reports, balance cash, maintain clean environment, collaborate with other departments
Seniority
Individual Contributor, entry to mid-level