Customer AI Manager - [ADV]
Core
Lead a team of Customer Data Science & AI professionals to design and develop AI solutions for Marketing, Sales, and Customer Service across Consumer Markets, Financial Services, Energy&Utilities, and Telco&Media.
Role type
Manager-level Customer AI Manager
Builds
Production AI solutions, ML models, and GenAI applications for client organizations
Domain
Professional Services / AI & Advanced Analytics
Deliverable
production ML models | product features
Required skills
Team leadership, AI project management, Generative AI & LLMs, Machine Learning modeling, Advanced analytics, Python programming, Cloud platforms (AWS/Azure/GCP), Data management (relational DBs, data lakes, vector DBs)
Preferred skills
Experience in Marketing/Sales/Customer Service domains, Retrieval-Augmented Generation, Intent Recognition
Technologies
Python, AWS, Azure, GCP, Vector databases, Large Language Models
Responsibilities
Define AI use cases and implementation roadmaps for clients, design and develop GenAI/LLM solutions, build and measure ML model performance, conduct advanced quantitative analysis on customer behavior
Seniority
Manager, hands-on leadership
