Account Executive – Client Services
Core
Provide proactive account management support and high-quality administrative/technical support to Local Government clients in Victoria and Tasmania, ensuring seamless service delivery and consistent outcomes.
Role type
Account Executive – Client Services (Insurance Broker Support)
Builds
Risk and insurance services for Local Government clients, including self-insurance funds and in-house claims teams
Domain
Insurance broking, Public Sector, Risk Management
Deliverable
client delivery
Required skills
Insurance broking principles, Public Sector/affinity servicing experience, compliance knowledge, system management, data analysis, written/verbal communication
Preferred skills
Tier 1 compliance certification
Technologies
Online client portal, internal systems
Responsibilities
Identify and meet client needs per service standards, partner with offshore operations for process improvements, maintain client portal and provide training, manage team mailbox, prepare compliance documentation
Seniority
Individual Contributor