Private Patient Liaison Officer
Core
Support patients and representatives in making informed choices about private health insurance during hospital admission, identify eligible patients, and manage billing and financial arrangements.
Role type
Private Patient Liaison Officer (Finance)
Builds
Private patient billing, TAC, WorkCover, and Medicare-ineligible accounts
Domain
Healthcare / Regional Health Services
Deliverable
client delivery
Required skills
Patient liaison, health fund eligibility verification, billing and classification, financial arrangements, compliance, process improvement
Preferred skills
None stated
Technologies
None stated
Responsibilities
Explain private health insurance options and financial arrangements to patients and families, confirm health fund eligibility, complete election and supporting documentation, resolve billing and classification issues, contribute to process improvement and compliance
Seniority
Not stated