Associate - Front Desk Receptionist
Security clearance required
Core
Lead, supervise, and mentor a team of front desk admins to ensure exceptional customer service and smooth operations at the front desk.
Role type
Front Desk Team Lead / Supervisor
Builds
Visitor experience and front desk operations
Domain
Professional Services / Hospitality
Required skills
Team leadership, Visitor management, Scheduling, Training, Performance monitoring, Stakeholder liaison
Preferred skills
Hospitality experience, Multitasking, Telephone systems, Professional appearance
Responsibilities
Lead and mentor front desk team, Coordinate daily front desk activities, Manage staffing schedules, Train team members, Monitor team performance, Liaise with internal stakeholders
Seniority
Associate, supervisory level