Assistant Manager
Core
Lead front desk operations and deliver exceptional guest service at a 93-room airport hotel.
Role type
Assistant Manager (Front Office)
Builds
Guest experiences and seamless front desk operations
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Front desk operations, guest service management, team supervision, shift management, accounts receivable, rostering, inventory management, end-of-month reporting
Preferred skills
Opera Cloud proficiency
Responsibilities
Oversee daily front desk operations, handle guest needs and concerns, supervise and motivate team members, manage shift handovers, manage accounts receivable, assist with rostering, complete stocktakes, support end-of-month processes
Seniority
Mid-level, hands-on IC
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