Technical Trainer
Core
Deliver technical training, develop resources, and maintain product knowledge for Genetec customers, partners, and employees across the Asia Pacific region.
Role type
Technical Trainer (Physical Security & Software)
Builds
Training presentations, manuals, course outlines, and updated documentation for Genetec's product line.
Domain
Physical Security / Software / Enterprise Security
Deliverable
client delivery
Required skills
Technical training delivery, instructional design, product knowledge management, cross-functional collaboration, audience adaptation, PC configuration and troubleshooting, networking fundamentals, database concepts, client-server environment understanding, Windows OS proficiency.
Preferred skills
Genetec product experience, additional Asian languages.
Technologies
Windows, Networking protocols, IP, Databases, Client-server architectures.
Responsibilities
Provide technical training to customers, partners, and internal teams; Develop and update training materials and documentation; Maintain in-depth knowledge of the product line; Collaborate with internal teams to improve processes.
Seniority
Individual Contributor, mid-level to senior (implied by 'continuously develop' and 'in-depth knowledge')
