Customer Solution Architect Team Lead (AMER)
Core
Lead a team of Customer Solution Architects to drive technical adoption and success for Supabase's Team and Enterprise customers across the Americas.
Role type
Senior IC Customer Solution Architect Team Lead
Builds
Customer onboarding flows, technical discovery processes, and proof-of-value scopes for high-value accounts
Domain
Developer platform / Postgres database / SaaS
Deliverable
client delivery
Required skills
People management, team coaching, pre-sales discovery, proof-of-value execution, customer success strategy, PostgreSQL optimization, technical storytelling, cross-functional collaboration
Preferred skills
Solutions Architecture, Technical Account Management, Database Engineering, modern web application frameworks (React, Svelte, Vue, Node.js), stakeholder alignment, conflict resolution, BI tools (HubSpot, BigQuery)
Technologies
PostgreSQL, React, Svelte, Vue, Node.js, HubSpot, BigQuery
Responsibilities
Hire, coach, and grow a global team of CSAs; Collaborate with Sales, Product, and Engineering to scale the CSA motion; Create structured onboarding and training plans; Ensure CSAs deliver successful outcomes for paid accounts; Work directly with strategic customers on escalations and architectural deep dives
Seniority
Senior, hands-on IC with people management
