Customer Service Team Leader
Core
Oversee daily activities of a customer service team, manage a small client portfolio to drive sales, process orders, and support an Account Manager within a hospitality and commercial distribution environment.
Role type
Customer Service Team Leader
Builds
Sales growth and operational efficiency for a client portfolio
Domain
Hospitality and commercial distribution
Deliverable
client delivery
Required skills
Team leadership, sales support, order processing, stakeholder management, ERP/CRM systems
Preferred skills
Wholesale/distribution/supply chain experience
Responsibilities
Supervise a high-volume customer service team, manage client accounts to drive sales, process orders, support the Account Manager, improve processes
Seniority
Mid-level, hands-on IC
