Technical Service Representative
Remote
Core
Provide technical support, troubleshooting, and on-site service for spa and swim spa products to dealers and customers.
Role type
Technical Service Representative (Field Support)
Builds
Spa and swim spa products
Domain
Wellness equipment / Manufacturing
Deliverable
physical/clinical work
Required skills
electro-mechanical troubleshooting, French translation, verbal instruction, warranty analysis, technical writing, MS Office, ERP systems
Preferred skills
knowledge of spa products, mechanic components
Technologies
MS Office Suite, ERP systems
Responsibilities
Resolve technical and operational issues for spa products, perform on-site service calls, troubleshoot warranty issues, write technical memos and product bulletins, provide French translation and verbal instruction for repairs.
Seniority
Mid-level, hands-on IC