Senior Social Commerce Specialist
Core
Manage complex social commerce operations, ensuring client shops are healthy, conversion-ready, and operationally sound while driving GMV and conversion through TikTok Shop and marketplace optimization.
Role type
Senior Social Commerce Specialist (IC)
Builds
Operational health, catalog quality, and conversion readiness for client social commerce shops
Domain
Ecommerce / Social Commerce / Digital Marketing
Required skills
TikTok Shop operations, catalog management, fulfillment operations, compliance management, data analysis, issue resolution, cross-functional collaboration
Preferred skills
Whatnot experience, Retail Media Network experience, listing optimization, bundling strategies
Technologies
TikTok Shop Seller Center, marketplace tools, affiliate tools, workflow automation tools
Responsibilities
Manage shop operations, catalog, promotion, compliance, and fulfillment workstreams; Analyze shop-health and conversion data to identify actionable issues; Partner with Creator & Affiliate teams to influence investment decisions; Improve internal documentation and operating checklists; Escalate high-risk issues with clear diagnosis and resolution paths; Informally guide junior Social Commerce Specialists
Seniority
Senior, hands-on IC