OTT Associate Fixed Term
Core
Managing and maintaining technology infrastructure and systems to provide smooth operations and efficient delivery of IT services, including monitoring network performance, troubleshooting issues, and implementing security measures.
Role type
Associate IT Operations Engineer (L2-L4 support)
Builds
IT services and infrastructure for internal and external clients
Domain
Information Technology (IT) / Internal Firm Services
Required skills
IT Operations, IT Troubleshooting, Incident Management and Resolution (IMR), IT Infrastructure Upgrades, Security Protocol Analysis, Computer Technical Support, Scripting Languages, Computer Program Installation, Enterprise Architecture
Technologies
None explicitly listed beyond general IT tools
Responsibilities
Monitor network performance, troubleshoot hardware and software issues, implement security measures, provide front-line technical assistance to internal and external clients, resolve issues at L2 up to L4 support levels.
Seniority
Associate, hands-on IC