OTT Associate Fixed Term
Core
Managing and maintaining technology infrastructure and systems to provide smooth operations and efficient delivery of IT services, including monitoring network performance, troubleshooting issues, and implementing security measures.
Role type
Associate IT Operations Engineer
Builds
IT services and infrastructure for internal firm operations
Domain
Information Technology (IT) / Internal Firm Services
Deliverable
infrastructure
Required skills
IT Operations, IT Troubleshooting, Incident Management and Resolution (IMR), Security Protocol Analysis, Computer Technical Support, IT Infrastructure Upgrades, Scripting Languages, Enterprise Architecture
Preferred skills
Computer Programming, Object-Oriented Programming (OOP), IT Project Lifecycle
Technologies
None explicitly stated beyond general IT tools
Responsibilities
Monitoring network performance, troubleshooting issues, implementing security measures, providing front-line technical assistance and support to internal and external clients at L2 up to L4 support levels
Seniority
Associate, hands-on IC
