Guest Relations Attendant
Core
First point of contact for guests providing personalized customer service, handling reservations, check-ins/outs, and account maintenance.
Role type
Guest Relations Attendant
Builds
Guest check-in/out processes, reservation bookings, and account transactions
Domain
Hospitality / Hotel Operations
Deliverable
client delivery
Required skills
Customer service, computer literacy, financial transaction processing, reservation management
Responsibilities
Maintain guest accounts, take reservations, assist with guest enquiries, process financial transactions, handle check-in and check-out procedures
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