Small Business Specialist, Garden City
Core
Act as a Small Business subject matter expert in-store, identifying business customers and matching them with tailored telecommunications solutions to support their growth.
Role type
Retail Small Business Specialist
Builds
Mobile, broadband, fixed services, and credit solutions for small business customers
Domain
Telecommunications / Small Business Retail
Deliverable
product features
Required skills
Consultative sales, product expertise (mobile/broadband/fixed), business needs analysis, team mentoring, compliance management, problem solving
Preferred skills
Commercial mindset, calm professionalism, knowledge sharing
Responsibilities
Identify business customers and match them with solutions, build product capability across the team, deliver consultative conversations, mentor teammates on opportunities, share market insights via huddles, manage business enquiries and compliance
Seniority
Individual Contributor, entry to mid-level retail specialist