ITOC / MOC Engineer
Core
Monitoring performance and availability of network elements, systems, and applications; providing 1st level support for detection and resolution of issues.
Role type
ITOC / MOC Engineer (1st level support)
Builds
Continuous operation of critical infrastructures
Domain
Technology industry / Network Operations
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Monitoring tools (Zabbix, Grafana, Nagios), Computer networks, Virtualization, Security principles
Preferred skills
Continuous learning, Process improvement
Technologies
Zabbix, Grafana, Nagios
Responsibilities
Monitor performance and availability of network elements, systems, and applications; Identify and resolve issues as 1st level support; Collaborate with 2nd and 3rd level support; Collaborate with team members to improve processes and tools
Seniority
Entry-level to Junior, hands-on IC
