Outbound Customer Engagement Specialist
Core
Re-engaging inactive customers, building relationships, and driving sales for garment decoration and heat printing services.
Role type
Outbound Customer Engagement Specialist (Sales)
Builds
Customer relationships and sales opportunities for garment decoration services
Domain
Manufacturing / Garment Decoration
Deliverable
client delivery
Required skills
outbound calling, email communication, CRM management, quote preparation, customer relationship management, product education, lead research, follow-up discipline
Preferred skills
commercial mindset, resilience, curiosity, trust-building, target motivation
Technologies
NetSuite, HubSpot
Responsibilities
Re-engaging old and lapsed customers, reaching out to prospective customers by phone and email, following up on quotes and enquiries, helping customers choose transfer products, booking meetings, maintaining customer records, preparing quotes
Seniority
Individual Contributor