Client Success Manager at United-Media
Core
Manage client relationships and event delivery for industry media and conferences across sectors like insurance, HR, and private equity.
Role type
Client Success Manager
Builds
Industry media products and large-scale conferences
Domain
Media & Events
Deliverable
client delivery
Required skills
client relationship management, project management, CRM proficiency, event coordination, stakeholder alignment, data record keeping, feedback analysis
Preferred skills
travel readiness, system adaptability
Responsibilities
Coordinate resources with internal teams to deliver exceptional client service; Align with sponsor expectations pre- and post-sale; Serve as primary point of contact from planning through event delivery; Maintain accurate client records and contracts in CRM; Provide daily support for sponsor registration; Build internal knowledge base and onboard new clients; Collect post-event feedback to evaluate satisfaction.
Seniority
Mid-level, hands-on IC