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Mitarbeiter (m/w/d) im Guest Support

JUMP House Hamburg Poppenbüttel GmbHFull-time2022-04-05 → 2026-10-08
On-site · Germany

Core

Guest Support representative for Slick City Action Parks, assisting guests via email, live-chat, and phone to resolve inquiries and complaints.

Role type

Guest Support Specialist

Builds

Guest support services for Slick City Action Parks

Domain

Entertainment / Theme Parks

Deliverable

client delivery

Required skills

German (fluent), MS Office, email communication, live-chat, phone communication, problem-solving, customer service mindset (via careerplan.io/jobs/646909-mitarbeiter-mwd-im-guest-support-at-jump-house-holding-gmbh)

Preferred skills

Experience in customer service, call center, or guest support

Technologies

Chatbot, MS Office

Responsibilities

Answer guest questions via email, live-chat, and phone; manage complaints and find solutions; assist with warehouse, packaging, and shipping tasks; support seasonal actions and special projects.

Seniority

Entry-level / Part-time or Student