Customer Care Consultant - Regency Park SA
Core
First point of contact assisting customers with phone and email enquiries, processing orders and quotes, and recommending product solutions.
Role type
Customer Care Consultant
Builds
Customer service interactions and order fulfillment
Domain
Retail / Wholesale / Supply
Deliverable
client delivery
Required skills
Customer service experience, communication, problem-solving, attention to detail, multitasking, computer proficiency
Preferred skills
Experience in industrial, trade, wholesale, or supply environments
Responsibilities
Assisting customers with phone and email enquiries, Processing orders, quotes, and backorder requests, Providing product information and recommending solutions, Building strong relationships with customers and internal teams, Identifying opportunities to support sales and add value, Helping improve processes and finding smarter ways of working