Senior IT Analyst – Citizen Development
Core
Design, govern, and enforce standards for the enterprise Citizen Development program to enable safe, scalable business-led development of low-code/no-code solutions.
Role type
Senior IT Analyst – Program Design & Governance (Citizen Development)
Builds
Enterprise governance frameworks, operating models, and compliance controls for citizen-developed applications and automations.
Domain
Enterprise IT Governance, Low-Code/No-Code, Digital Enablement
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Program design and governance, Compliance framework enforcement, Stakeholder conflict resolution, Risk-based decision making, Policy adherence management, Low-code/no-code program leadership, IT governance operating models, Standards documentation, Federated technology model management, Influence without authority
Preferred skills
Microsoft Power Platform certification, ITIL v4 Foundations, Microsoft Azure AI Fundamentals
Technologies
Microsoft Power Platform, Microsoft CoPilot, ServiceNow App Engine, Microsoft 365, SharePoint, Teams, Cloud-based platforms
Responsibilities
Design and implement enterprise Citizen Development program operating models and maturity roadmaps, Define and monitor governance and lifecycle management controls for citizen-developed solutions, Develop training and enablement pathways for citizen developers, Partner with IT, Security, Risk, and Legal teams to define compliance requirements and resolve violations
Seniority
Senior, hands-on IC with governance focus