Technical Business Relationship Specialist and Department Solutions Team
Core
Technical lead for low-code, no-code, CRM, workflow automation, reporting, and AI-assisted application delivery supporting city department operations.
Role type
Senior IC Low-Code Solutions Specialist
Builds
Practical applications, dashboards, forms, reports, workflows, and automations for city departments
Domain
Public sector / Low-code development
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Low-code/no-code platform expertise, solution design, platform governance, application configuration, data modeling, user acceptance testing, documentation, change management, AI-assisted tool validation
Preferred skills
CRM tool configuration, reusable template creation, stakeholder management, training material development
Technologies
Low-code platforms, workflow automation tools, CRM systems, AI-assisted configuration tools
Responsibilities
Lead solution design for department requests, establish application design standards, configure applications and workflows, conduct user acceptance testing, document solutions and user guides, support user training and adoption, evaluate platform fit for business requirements
Seniority
Senior, hands-on IC