IT Specialist 3
Core
Sole technical lead for low-code, no-code, CRM, workflow automation, reporting, and AI-assisted application delivery, establishing standards and configuring solutions for city departments.
Role type
Senior IC low-code solutions specialist
Builds
Low-code applications, dashboards, reports, workflows, and CRM-style tools for city departments
Domain
Public sector IT / Low-code development
Deliverable
production ML models | product features
Required skills
Low-code/no-code platform configuration, CRM design, workflow automation, requirements translation, user acceptance testing, technical documentation, training material conversion, platform governance, stakeholder communication
Preferred skills
AI-assisted application builder usage, reusable component design, public-sector domain knowledge
Technologies
Quickbase, Microsoft Power Platform, Power Apps, Power Automate, Power BI, Salesforce, Microsoft Dynamics 365, ServiceNow, Airtable, Retool, Appian, Mendix, OutSystems
Responsibilities
Establish and maintain application design standards; configure forms, reports, and workflows; translate department requirements into technical specifications; lead user acceptance testing; convert technical guides into training materials; manage service catalog technical content; evaluate platform fit and licensing; support change management and user adoption
Seniority
Senior, hands-on IC
