Jobs Advisor - Mitchelton
Core
Provide personalized support and guidance to help diverse individuals overcome challenges, build confidence, and achieve sustainable employment outcomes.
Role type
Entry-level Jobs Advisor (Employment Services)
Builds
Individual and group-based support sessions, employability skill development activities
Domain
Social services / Employment training
Deliverable
client delivery
Required skills
Customer service, relationship building, goal setting, caseload management, performance target achievement
Preferred skills
Certificate IV in Employment Services, experience in customer service/retail/hospitality/recruitment/sales/education/community services
Technologies
None stated
Responsibilities
Build positive and supportive relationships with customers; Manage your own caseload of customers and provide ongoing guidance; Deliver individual and group-based support sessions; Prepare customers for employment opportunities and referrals to activities that build employability skills; Work towards agreed performance outcomes and targets; Help customers identify strengths, overcome barriers and achieve sustainable employment outcomes