Career Planner
Core
Case manager helping job seekers develop employment plans, find jobs, and retain employment while connecting them with training and service providers.
Role type
Entry-level workforce development case manager
Builds
Individual employment/placement plans and connections to training/education programs
Domain
Workforce development and social services
Deliverable
client delivery
Required skills
Case management, employment counseling, data entry, program policy application, regulatory knowledge, report preparation, computer literacy
Preferred skills
Staffing/recruiting experience, bilingual ability
Technologies
Microsoft Office, automated case management systems
Responsibilities
Interview customers to assess service needs and explore employment opportunities; Coach customers on job search strategies and self-presentation; Coordinate with service providers and implement service plans; Document customer interactions and prepare routine reports; Provide ongoing guidance to help participants retain employment.
Seniority
Entry-level, hands-on IC