Career navigator
Core
Provides integrated workforce planning services to career center customers, aiding them in developing employment plans, finding jobs, and accessing training.
Role type
Career Navigator / Workforce Development Specialist
Builds
Individual employment/placement plans, referrals to jobs and training programs, retention services
Domain
Workforce development / Public sector services
Deliverable
client delivery
Required skills
Case management, customer interviewing, coaching, program implementation, documentation, liaison coordination
Preferred skills
Bilingual capabilities
Technologies
Microsoft Office, Internet, automated case management systems
Responsibilities
Interview customers to assess service needs and explore employment opportunities; coach customers on job search and presentation; develop and maintain individual employment plans; coordinate service provider activities; manage comprehensive caseloads; document customer interactions and prepare reports; provide guidance for job retention; address unique customer barriers and ensure equitable access.
Seniority
Entry-level / Individual Contributor