Customer Marketing Associate
Core
Own the customer voice by producing case studies, content, and award submissions to build trust and recognition in the specialty insurance market.
Role type
Customer Marketing Manager (Product Marketing)
Builds
Customer case studies, video content, social assets, and industry award entries
Domain
Insurance / SaaS / AI
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
end-to-end case study production, stakeholder coordination, content creation (written/video), social media growth, award submission management, process improvement
Preferred skills
storytelling instincts, brand narrative alignment, event engagement
Technologies
LinkedIn, video editing tools, content management systems
Responsibilities
Identify and recruit customers for case studies, produce written and video content, grow engagement on LinkedIn, manage award submissions, improve content production processes
Seniority
Mid-level, hands-on IC
