IT Technical Specialist
Core
Deliver qualitative IT support and act as the first point of contact for internal users via phone, chat, and web forms to resolve day-to-day IT issues and navigate applications.
Role type
IT Technical Specialist (Help Desk / Service Desk)
Builds
IT services and tools for internal users
Domain
IT Services / Internal Support
Deliverable
client delivery
Required skills
Operating systems knowledge, common software applications (Microsoft Office), email tools, basic hardware troubleshooting, clear communication in English and Lithuanian
Preferred skills
Customer or user support experience
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