Customer Experience Specialist at Pavilions Apartments
Core
Serve as the first point of contact for prospects, residents, and vendors to deliver an elevated living experience and support leasing efforts.
Role type
Customer Experience Specialist (Front Office & Leasing Support)
Builds
Welcoming office environment, seamless resident onboarding, and community tour experiences
Domain
Multifamily real estate / Property management
Deliverable
product features
Required skills
Customer service, sales support, administrative tasks, property tour management, community engagement, Microsoft Office Suite, property management systems proficiency
Preferred skills
Multifamily property management experience
Responsibilities
Greet visitors and manage incoming calls, assist with leasing applications and move-in/out processes, conduct property tours and maintain tour units, support resident requests and liaise with maintenance, execute community marketing and resident events
Seniority
Entry-level to Junior, hands-on IC