Forward Deployed Engineer
Core
Build AI agents and full-stack applications on AWS and MX2 to solve specific business problems for call center reps, case managers, and attorneys.
Role type
Forward Deployed Engineer (hands-on IC)
Builds
AI agents, chat/text/voice workflows, and full-stack applications for legal operations
Domain
Legal technology / AI / Cloud infrastructure
Deliverable
production ML models
Required skills
Full-stack development, agentic development (AI coding agents), LLM production experience, AWS cloud-native architecture, software testing, CI/CD pipelines
Preferred skills
Voice AI/contact center tech, Amazon Bedrock, Salesforce/Litify, regulated industry experience
Technologies
AWS, MX2, Anthropic Claude, OpenAI, Amazon Bedrock, Bedrock AgentCore
Responsibilities
Embed with business teams to identify problems, design and implement reliable systems, build AI agents and workflows, test and evaluate AI output, ship right-sized solutions, report business outcomes, and hand off solutions to permanent owners
Seniority
Mid-to-Senior level (5+ years experience required, but impact weighted over tenure)
