JR Analista de Suporte a Sistemas
Core
Junior Systems Support Analyst bridging business areas, product teams, and partners to ensure integration functionality and support partner onboarding.
Role type
junior IC systems support analyst
Builds
API and file-based integrations for large-scale clients
Domain
financial services and insurance
Deliverable
client delivery
Required skills
Oracle SQL, REST APIs, JSON, SFTP, Postman, incident investigation, business communication
Preferred skills
system testing, Jira, Confluence, ServiceNow, Salesforce, partner onboarding
Technologies
Oracle SQL, Postman, SFTP, Jira, Confluence, ServiceNow, Salesforce
Responsibilities
Support new partner onboarding and existing integration changes; guide partners on API and file integrations; prepare and share Postman collections; participate in testing and validation; analyze logs and error messages; query Oracle SQL for data validation; track product changes; manage tickets and documentation; lead partner meetings; prioritize demand queues.
Seniority
Junior, hands-on IC