Senior Sales Engineer
Core
Senior Sales Engineer acting as the go-to product and technical expert for Alpaca's enterprise partners, bridging technical and business conversations to support B2B customers and expand the enterprise base.
Role type
Senior Sales Engineer (Enterprise/API)
Builds
Alpaca's institutional-grade APIs for stocks, ETFs, options, crypto, and fixed income
Domain
Fintech / Capital Markets / Brokerage Infrastructure
Required skills
Enterprise/B2B customer support, API knowledge (REST, WebSockets, JSON), Solution design, Pre-sales technical discussions, API integration guidance, Technical documentation, Regulatory coordination, Demo strategy execution
Preferred skills
Fintech/Capital Markets experience, Broker-Dealer background, FIX protocol, OpenAPI/ReadMe, Metabase, Spanish or Portuguese
Technologies
REST APIs, SDKs, WebSockets, Postman, Grafana, JSON, OpenAPI, ReadMe, Metabase, FIX protocol
Responsibilities
Provide technical support and relationship management for existing enterprise customers; Partner with Sales and Solutions teams on pre-sales technical discussions and solution design; Guide new enterprise customers through API integration and onboarding; Act as the voice of customers to collaborate with Product and Engineering teams; Own technical sales engagement end-to-end including discovery calls, RFPs, and security questionnaires; Create sales support materials and documentation; Coordinate with local regulators, vendors, and partners; Help customers adopt the platform while maintaining high technical support standards.
Seniority
Senior, hands-on IC