Senior Director, Global Implementation Services
Core
Architect the implementation and integration engine to accelerate the journey from contract signature to production go-live for enterprise clients.
Role type
Senior Director, Global Implementation Services
Builds
Repeatable, scalable onboarding framework and global delivery engine for identity authentication solutions
Domain
FinTech / Digital Identity / Mobile Authentication
Required skills
Global delivery leadership, API integration strategy, Financial services domain expertise, Stakeholder management, Process optimization, Technical roadmap alignment
Preferred skills
MBA, Experience scaling regional to global organizations
Technologies
Cloud solutions, Mobile intelligence-driven APIs, Identity tokenization
Responsibilities
Assess and grow the global implementation function; Synchronize diverse roles for seamless end-to-end delivery; Optimize the onboarding lifecycle with automation and playbooks; Oversee complex multi-product global integrations; Partner with Sales and Finance to hit Go-Live targets; Serve as executive voice for customers; Build relationships with strategic clients; Establish and report on KPIs like Time to Live (TTL)
Seniority
Senior Director, hands-on IC with management of managers