Risk UX Specialist

Any Office or RemoteFull-time$68k–$85k2026-10-20 → 2026-11-10

Core

Make risk decisions on user inquiries regarding transaction limits, payments, and check deposits to ensure trust and safety while providing a best-in-class user experience.

Role type

Risk User Experience Specialist (IC)

Builds

Risk decision workflows for transaction approvals and escalations

Domain

Fintech / Banking

Required skills

risk assessment, transaction limit management, check deposit review, account activity analysis, fraud mitigation, process documentation, tooling optimization, stakeholder communication, prioritization, problem solving

Preferred skills

banking/fintech domain knowledge, product sense, empathy, relationship management, efficiency focus

Technologies

internal risk tools, third-party check deposit systems, Slack, mailboxes

Responsibilities

Respond to limit request increases by reviewing account and transactional activity; Review overlimit transactions and request supporting documentation; Manage high-volume caseload within service level agreements; Partner with BPO team on escalated reviews; Document rationale for risk decisions; Identify opportunities to make processes more observable and efficient.

Seniority

Mid-level, hands-on IC

About Mercury

Mercury is on a mission to defy those expectations. We're a financial technology company that helps startups spend less time banking* and more time building. We believe that the key to our success revolves around thoughtful design — and we hold the craft of that design to an exceptionally high standard. We're looking for a Staff Brand Designer who sets that bar: someone whose eye is so precise, and whose execution is so considered, that the work around them gets better just by virtue of their presence.