Senior Benefits Account Manager
Core
Guide customers through designing benefits packages, manage end-to-end enrollment, and solve complex benefits problems for SMBs and startups.
Role type
Senior Benefits Account Manager (Licensed Broker)
Builds
Health insurance enrollment and client lifecycle management for small group benefits
Domain
Health insurance / Small business services
Deliverable
client delivery
Required skills
Life & Health broker license, small group benefits sales/administration, multi-state experience, process building, complex problem solving, customer empathy, clear communication
Preferred skills
Top 5% peer performance, ability to explain complex decisions in plain English
Responsibilities
Guide customers in designing benefits packages, own end-to-end enrollment process, maintain system accuracy for health insurance info, communicate proactively to resolve issues, build internal enrollment processes, solve ambiguous benefits problems, manage client lifecycle at renewal
Seniority
Senior, hands-on IC