Senior Deployment Specialist
Core
Deploy, operate, and maintain Agility's commercially deployed humanoids in warehouses, manufacturing facilities, and distribution centers, performing break-fix support, troubleshooting, and general repair.
Role type
Senior Deployment Specialist (Robotics Operations)
Builds
Humanoid robot fleets for industrial automation
Domain
Robotics / Industrial Automation
Deliverable
physical/clinical work
Required skills
Mechatronics troubleshooting, root cause analysis, maintenance and repair, hand tool skills, Linux operating system proficiency, preventative and predictive maintenance planning, resource forecasting, cross-functional communication
Preferred skills
Experience with autonomous systems, Jira and Confluence, project improvement methodologies, Google Suite proficiency, supporting high-uptime systems
Technologies
Linux, Jira, Confluence, Google Suite
Responsibilities
Support day-to-day robot operations and service delivery including troubleshooting and repair; Lead robot activities for media events and customer demonstrations; Support cross-functional teams to perform root cause analyses; Gather metrics and KPIs to assess product quality and assist in operational process improvements; Assist in creating and maintaining training, work instructions, and best practices; Identify and communicate resource needs and gaps for successful deployments; Continually assess service performance levels and remove performance barriers; Work with engineering and production teams to develop and manage preventative and predictive maintenance schedules; Engage in cross-department communication to address emergent issues.
Seniority
Senior, hands-on IC
