Sales & Service Lead - Brompton Road
Core
Lead an exceptional guest experience on the sales floor by providing technical product education, coaching team members, and building client relationships to deliver ALO's service standards.
Role type
Senior retail operations lead (sales & service)
Builds
Client relationships and a high-performing sales floor environment
Domain
Retail (yoga apparel and accessories)
Deliverable
product features
Required skills
Sales leadership, team coaching, data analysis, budget management, inventory control, recruitment, cross-functional collaboration
Preferred skills
None stated
Technologies
None stated
Responsibilities
Lead selling initiatives and ensure effective sales floor coverage; analyze reports to strategize and implement action plans for growth; manage reporting, budgets, expenses, inventory, and vendor relationships; oversee and develop Sales & Service Associates and Cashiers; collaborate with Operations, Visual, and Community leads on cross-functional training and directives.
Seniority
Senior, hands-on IC